Our Privacy Policy

Effective February 4, 2026

Effective Date: February 4, 2026
Business: Ancarna Digital (“Ancarna Digital,” “we,” “us”)
Website: https://ancarnadigital.com
Contact: (304) 729-4110 | [email protected]
Address: PO Box 1973, St. Albans, WV 25177

1) Scope

This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or request our services.

2) Information We Collect

We may collect:

  • Information you provide (for example, name, email, phone number, business name, and message details) when you submit a form, request a call, or contact us.
  • Website usage information (for example, pages viewed, approximate location, device/browser information) that may be collected through standard server logs and similar technologies.
  • Cookies and similar technologies that help the site function and (if enabled) measure site performance.

Do not send sensitive information through website forms.

3) How We Use Information

We may use information to:

  • Respond to inquiries and provide requested information
  • Schedule and provide services
  • Improve our website and communications
  • Maintain security and prevent fraud/abuse
  • Comply with applicable legal obligations

4) SMS / Text Messaging

If you provide your mobile phone number to us (for example, through a website form, booking request, lead form, or other communication),
you consent to receive automated informational and promotional text messages from Ancarna Digital at the number you provided.

Opt-Out

You can cancel SMS messages at any time by texting STOP. After you send STOP, we will send a confirmation message to acknowledge your request. After that, you will no longer receive SMS messages from us,
unless you opt in again.

Help

For assistance, reply HELP.

Message Frequency & Rates

Message frequency varies. Message and data rates may apply.

No Sharing of SMS Data

Mobile information (including phone numbers and SMS opt-in data) will not be shared with third parties or affiliates for marketing or promotional purposes.

5) How We Share Information

We may share information:

  • With service providers that help operate our business and website (for example, website hosting, analytics, email delivery, scheduling, and communications tools),
    under confidentiality and security expectations where appropriate.
  • If required by law (for example, to respond to lawful requests or comply with legal obligations).
  • To protect rights and safety (for example, to investigate misuse or security issues).

We do not sell personal information.

6) Data Security

We take reasonable administrative, technical, and physical measures designed to protect information. No method of transmission or storage is 100% secure.

7) Data Retention

We keep information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with obligations, resolve disputes, and enforce agreements.

8) Your Choices

Depending on your situation and applicable law, you may request to access, update, correct, or delete certain information we hold about you.
To make a request, contact [email protected].

9) Security Breach Notification (West Virginia)

If we experience a security breach involving certain personal information of West Virginia residents, we will follow applicable notification requirements under West Virginia law.
Reference: https://code.wvlegislature.gov/46A-2A-102/

10) Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children under 13.

11) External Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices.

12) Changes to This Policy

We may update this policy from time to time. The “Effective Date” above shows when it was last revised.

13) Contact Us

Ancarna Digital
PO Box 1973, St. Albans, WV 25177
(304) 729-4110 | [email protected]